how to hire remote workers

Tools and Techniques for Success

Remote hiring has revolutionized the way companies find and onboard talent. The hiring process has become more streamlined and efficient with virtual interviewing platforms. These platforms allow hiring managers to connect with potential candidates through video calls, saving time and money.

In this article, you’ll learn about the right tools and techniques to apply to your remote hiring practices. This includes using virtual interviewing platforms, assessing remote work capabilities, remotely onboarding new hires, collaboration tools, and ensuring compliance.

Virtual Interviewing Platforms

Virtual interviewing platforms allow companies to connect with and assess potential candidates regardless of geographical boundaries. These platforms offer several key features and best practices that ensure a seamless and effective virtual interview experience. 

Video call functionalities enable face-to-face communication, allowing interviewers to observe candidates’ body language and non-verbal cues. Screen-sharing capabilities allow candidates to showcase their work or present their portfolio, providing valuable insights into their skills and talents.

Here are some best practices for using virtual interviewing platforms:

  • Stable Internet connections: The interviewer and the candidate need a reliable Internet connection to avoid disruptions and technical difficulties during the interview. Poor internet connections can lead to delays in communication, audio or video glitches, and a disconnect in the interview process. Cable internet and fiber-optic internet provide the best results.
  • Professional environments: Participants should be in a quiet and well-lit space, free from distractions, to maintain focus and professionalism. Interviewers need to set up a professional-looking backdrop to create a positive impression.
  • Platform understanding: Make sure that both the interviewer and candidate understand how to navigate and use the platform during the interview. Provide simple instructions on how to connect, use audio and video features, and share files if necessary.
  • Time management: Set a predetermined duration for the interview so that both parties know the time constraints. This ensures interviews remain on track and allows ample time for follow-up questions.
  • Treat it like a face-to-face interview: Candidates should prepare accordingly by researching the company and familiarizing themselves with the job role. Similarly, interviewers must review the candidate’s CV or resume and be designed for questions that may arise during the conversation.

The interview is an excellent opportunity to judge remote work suitability. 

training remote workers

5 Traits to Assess for Remote Work Suitability

When evaluating candidates for remote work suitability, the hiring team should assess several key traits and skills. Here are five things you should look for:

  1. Strong communication skills are crucial in remote positions, as employees must be able to communicate and collaborate effectively with their team members, often relying solely on virtual platforms.
  2. Effective time management is necessary because of the absence of a physical office environment and direct supervision. Remote employees must prioritize tasks, set goals, and manage their time efficiently to meet deadlines and maintain productivity.
  3. Self-motivation is vital in remote positions, as employees often work independently. Without the constant presence of colleagues or supervisors, remote workers must be able to motivate themselves to meet targets and achieve success.
  4. Adaptability often requires remote workers to be flexible and able to adjust to changes in work processes or technology.
  5. Problem-solving skills are valuable in remote positions, as employees may encounter technical issues or other challenges that require independent problem-solving. Candidates who can think critically and solve problems will be assets to a remote team.

Much like through “standard” interviews, you’ll want to ask questions about a person’s time management skills and remote work experience. Once you get through this phase, you can begin the onboarding process.

Strategies for Integrating New Hires from a Distance

Onboarding remotely can present unique challenges, but with the right strategies in place, it is possible to integrate new hires from a distance. Here are some actionable steps and tips to ensure a smooth onboarding process for remote employees:

  • Pre-boarding: Before their first day, provide new hires with the resources and information to set them up for success. This can include access to company tools and software, an introduction to their team members, and an overview of the onboarding process.
  • Share company values: Clearly communicate your company’s mission and culture to remote employees. Employers can do this through virtual meetings, video presentations, or an employee handbook. 
  • Provide time to learn and rest: Remote onboarding can be overwhelming, with much information to absorb. Allow new hires ample time to learn the ins and outs of their role, company procedures, and tools. Encourage them to take breaks and schedule regular check-ins to address questions.
  • Explain the role: Clearly define the new hire’s responsibilities, expectations, and goals. Provide them with a detailed job description, key performance indicators, and necessary training materials. 
  • Introduce relevant collaborators: Facilitate virtual introductions between new hires and their team members, mentors, and key stakeholders. Encourage collaboration and networking opportunities to foster connections and a sense of belonging within the organization.

Throughout onboarding, interviewing, and pre-screening, you’ll leverage many tools. It helps to understand a few of those tools.

how to onboard workers remotely

Remote Work Collaboration Tools

Remote work collaboration tools are crucial in facilitating effective communication and boosting productivity for remote teams. These tools overcome distance challenges and enable seamless collaboration among team members.

Here are a few tools you’ll want to consider:

  • Slack: a real-time messaging platform that allows teams to communicate through channels, direct messages, and video calls. Its key features include file sharing, integration with other software tools, and searchable message history, making it easy to find information and stay organized.
  • Zoom: a video conferencing and screen-sharing tool often used during interviews. This helps improve face-to-face communication and enhances team collaboration. You can even use it to train your staff on cold calling.
  • Trello: a project management tool that helps managers and owners track their team’s progress. Similar tools, like Asana, ClickUp, and Taskade, provide similar features to help you understand what your team is working on. 
  • Google Drive and Microsoft Office 365: Two programs that allow remote teams to work on shared documents, spreadsheets, and presentations in real-time. They offer features such as version control, comments, and simultaneous editing, ensuring everyone is on the same page and avoiding confusion.
  • Dropbox: Cloud storage platforms are another way to share files between team members. These are like Google Drive and Office 365 (and often integrate with them), but they focus on other premium features, like more file-sharing features and e-signing. 

Several more tools might be helpful for your industry. For example, sales staff might rely on CRM software to help them track sales funnels, while website managers might need to learn WordPress. But for current technology, we need to talk about the elephant in the room: AI.

sales recruiting agency

The Impact of AI on Remote Hiring

Using AI (Artificial Intelligence) is becoming increasingly commonplace in remote hiring. AI-enabled tools such as chatbots, automated screening and scheduling, and virtual interview platforms are becoming essential to the process.

With the ability to gather candidate information and narrow down options, these tools can help streamline recruitment while optimizing the candidate’s experience. However, it is important to remember that AI has limitations and can be used inappropriately. 

For example, AI-enabled tools can produce inaccurate assessments of a candidate’s potential because of biased data. Organizations should ensure that they customize these tools to their unique requirements and use the data more effectively to assess talent accurately.

Regardless, AI is the future and has already improved how applicant tracking systems recognize skills, overcoming some of the bias of user error. AI is becoming incredibly important to enhance the agility of identifying qualified candidates.  

Many legal and logistical considerations must be addressed in remote hiring to ensure compliance with labor laws and regulations. 

One of the key aspects is proper documentation. Employers must ensure remote employees have signed employment contracts and know their rights and obligations. This includes clarifying working hours, payment procedures, and specific remote work policies.

Adherence to labor laws is crucial when hiring remote employees in different jurisdictions. Employers must understand and comply with each location’s employment laws and regulations where their remote workers are based. This includes issues such as minimum wage requirements, working time regulations, and overtime pay.

Clear communication is essential for remote work policies and protocols. Employers should maintain regular communication channels to keep remote employees informed about any updates or changes in company policies. This ensures that remote workers know their rights and responsibilities and helps maintain a sense of unity and coherence within the team.

find salespeople with rainmakers

How Should I Hire Remotely?

Following some tips and considerations in this article gives you a better idea of how to hire people remotely. But even if you follow these tips, you still might not find qualified candidates. 

Enter Rainmakers.

Based on proven metrics, employers can sign up for Rainmakers to find talented sales staff. So, if you want to find the right company fit that goes above and beyond, sign up for Rainmakers today

how to recruit sales executives

How To Recruit Sales Executives

Sales are an integral part of any business. Without great sales reps and sales executives, there are no sales. Every organization needs an efficient plan for recruiting sales executives and building their sales team. Hiring smart and having a solid plan to increase retention rates are essential to improving sales performance. 

Whether you are in HR and doing your own hiring or looking for a recruitment agency with a proven track record, it’s crucial to understand best practices for retaining sales executives. 

Recruiting top talent can be challenging, but it can be done with the right strategies in place. Here are some expert tips for businesses that want to attract and retain the kind of sales executive talent that will help them reach new heights.

Sales Executive Recruitment Best Practices

Recruiting sales executives should be a top initiative for startups and established businesses. Let’s go over some best practices to improve your talent search. 

1) Engage your Current Leaders  

For a Sales Executive search, the hiring manager is likely an existing member of the leadership team or possibly even a founder. Use their influence by engaging their likely vast network to fill your hiring pipeline with strong candidates, including investors, existing leaders, board members, advisors, and other key stakeholders. 

Here are some immediate action items to leverage your organization’s current leaders to find the best sales executive candidates: 

  1. List all existing leadership members with networks that may have executive sales candidates. 
  2. Include all current employees. Hiring internally almost always means you will find a great culture fit and give your hard-working team members growth opportunities. 
  3. Create bullet points that explain what the sales executive position will entail. Consider what capacity they bring, why it’s important, and how the role will be critical to the success of the product, service, strategy, and more. 
  4. Be explicit to get the best result and find the best match.

2) Research Your Competition

Before you jump into the recruitment process, it’s important to understand what your competition is offering. This means researching compensation packages, job requirements or responsibilities, total rewards programs, and benefits. 

Knowing what other companies offer can help you craft an attractive package to attract great candidates. 

3) Make Connections

One of the best ways to find top talent is by building relationships with current sales executives and keeping an eye out for potential hires. In addition, building relationships with universities or colleges with strong sales programs would be best, as they can provide valuable insight into which students may be worth considering for open positions in the future. 

A well-built network will increase your chances of finding high-quality talent quickly and easily.  

4) Offer Flexibility

Currently, many candidates are attracted to organizations that offer flexible working arrangements such as remote work options or flexible hours. 

Offering these types of perks can help make your company stand out from competitors and make it easier to recruit top executive talent who may have personal commitments outside of work, such as family obligations or hobbies they enjoy doing in their free time.   

5) Consider Working with an Experienced Sales Recruiter 

Recruitment is hard and can take up valuable resources. If you have tried everything and just aren’t finding great candidates, or your turnover rate is high, it may be time to leave recruitment to the professionals. In addition, by taking hiring off your plate, you can free up your time for higher-level, revenue-generating tasks. 

Working with a recruitment agency with a proven track record of success is a great way to find the very best sales talent for the job.

Common Mistakes Recruiters Make When Trying to Attract Top Sales Executives

When recruiting sales executives, there are a few common mistakes that employers should be aware of.

Underestimating the Time that Recruiting Takes

One mistake is greatly underestimating just how much time goes into finding top candidates. Unfortunately, many employers rush through the interviewing process because they want to fill the position quickly, which can lead to overlooking some important details or quality candidates altogether. 

Therefore, it’s important to take the time to look through each application and properly interview each candidate carefully.

Placing Too Much Emphasis on the Wrong Markers

Another mistake is placing too much emphasis on a potential hire’s previous job titles, experience, and education. While these qualifications can be beneficial, they don’t necessarily reflect an individual’s sales capabilities or personality. 

Instead, employers should pay attention to the specific skills and traits that make the individual a successful sales executive. This includes evaluating their communication and interpersonal skills, ability to build relationships, and enthusiasm for sales.

Ignoring Cultural Fit

Finally, employers should also consider the cultural fit of a potential hire. While the individual may have great sales skills, if they don’t match up with the culture of your organization, then it could be a recipe for disaster. It’s important to ensure that their values and goals align with your company’s values so they can succeed in their role.

Having Insufficient Rigor During the Interview Process

Another common mistake when recruiting sales executives is needing more rigor during the interview process. It’s important to have a thorough and structured interviewing process that allows you to properly evaluate each candidate and ensure that they are the right fit for the job. 

This should include questions about past experiences, current skills, and future goals and a role-play exercise to test their sales abilities. By assessing each candidate properly, employers can be sure they are selecting the right individual for the job.

Utilizing Executive Recruiters 

Many companies believe they do not need to hire a sales executive recruiter or specialized recruitment agency. Unfortunately, this can be a big mistake. Sales recruiters can help businesses save time, find the best match, and do all the legwork of finding the perfect candidate. This means you can spend more time during the interview process and focus on revenue-generating activities to improve your business’s bottom line.

Organizations often believe that they can save money by using something other than a sales executive recruiter. However, this couldn’t be further from the truth. Almost every business will see a strong return on investment by using a recruitment agency. 

Effective Strategies for Retaining Sales Executives

Once you have found the right candidate, you must ensure that you retain your new sales executives. 

Remember, retaining sales executives is key to running a successful business. Companies need top-notch talent in this area to reach their goals and maintain customer loyalty. So here are some strategies for retaining your best team members:

1) Provide Competitive Compensation Packages

Ensure your compensation packages are competitive with other organizations competing for the same sales executives. Think about how much money you’re willing to pay, and consider offering incentives like bonuses or stock options.

2) Offer Professional Development Opportunities

Sales executives need ongoing training and development opportunities to stay current on trends and technologies. Provide opportunities for them to learn, grow, and stay ahead of the competition.

3) Foster a Collaborative Culture

Company culture is very important to retaining top talent. Sales executives need to feel like they are part of a team to succeed. Therefore, encourage collaboration between sales representatives and other departments within the company by offering incentives for inter-departmental projects or rewards for working together to achieve a common goal.

4) Recognize and Reward Success

Show your sales executives that you value their hard work and dedication by recognizing their accomplishments and rewarding them for exceeding expectations. This could include monetary bonuses, recognition from leadership, or additional time off to enjoy the fruits of their labor.

5) Offer Flexible Working Arrangements

Offering flexible and remote working arrangements can do wonders to keep sales executives engaged. Give them the freedom to work from home or in different locations and the option to adjust their hours if needed. This will help them feel more connected with the company and give them a better work-life balance.

By implementing these strategies, companies can ensure that their best sales executives stay on board and continue to add value to the company. With the right compensation, training, and recognition, your sales team can be invaluable for achieving business goals.

Recruit the Best with Rainmakers

Finding top-notch executive talent can be challenging. However, following the above tips and avoiding the common mistakes organizations make when hiring sales executives can significantly improve your sales recruiting and retention. 

Working with a sales executive recruiter can help take additional stress off of the incredibly important task of hiring the best leadership.

Consider working with an experienced tech sales recruiting agency like Rainmakers to find the best. Choosing the talent with the right skills and fit for your company culture is critical to increasing sales and improving your bottom line. 

Are you currently looking for top sales executive talent? Browse candidates now!

effective cold calling tactics 2022

Effective Cold Calling Strategies

There are no two ways about it. Cold calling potential clients can be a real challenge. It’s hard to call a stranger you’ve had little-to-no prior contact with, get them engaged, and then successfully pitch a product or service.

Going through this process repeatedly can be even more challenging.

That said, when done right, cold calling can be a great way to build sales and earn commissions—particularly these days with so much business being handled remotely.

With that in mind, here are some expert cold calling tips to help you bring in more sales.

1. Do Your Homework

The term “cold-calling” is a bit of a misnomer these days. If anything, you don’t want to go in cold. You want to go in prepared.

Study what your clients do, how long they’ve been doing it, and how. Research the best people to call at that business and look them up on LinkedIn or other social media sites. Learn about their experience, responsibilities, and how you might find some common ground. (The chances are good that they’re also looking you up, so have a respectable social media presence.)

While you might not be wholly successful at first, you are more likely to get a positive reception on a follow-up call if you come across as someone who shows particular interest in the company or the person you’re calling.

cold calling in 2022

2. Know Your Prospect’s Challenges

When choosing prospects, select those that need what you sell. Instead of trying to convince prospects to purchase your product or service, find businesses that may be experiencing challenges you can help with.

Any product or service should deliver some kind of solution and value. Don’t waste time with prospects who may not appreciate what you have to offer. Instead, focus on potential clients with a problem you can help solve.

3. Adopt A Cold-Calling Persona

The cold-calling process can be emotionally draining—particularly if you hear the word “no” a lot. It’s hard not to take that personally after a while.

One method veteran cold-callers use is adopting a cold-calling persona. This doesn’t mean being dishonest and coming up with a fake background. Instead, it’s about mentally separating your personal self from your work self. You can do this with a slight change of pitch in your voice. Or simply by tilting your head a certain way when on a sales call.

Consider this akin to putting on a metaphorical business suit you can take off and put aside at the end of the day. It’s a small tip, but it can go a long way in helping you maintain your cold-calling endurance.

best cold calling tactics

4. Know Your Script

If you don’t want to sound like you’re reading from a script, then don’t read from a script.

Memorize, practice, and work in a few alternative lines to make you sound more natural.

Clients can tell almost immediately when someone is reading off a page or computer screen, and it’s an immediate turn-off—knowing your script and presenting it like a human being makes you more relatable and gives you a better chance of success.

5. Try Not To Sound Pushy

Easier said than done, right?

Fortunately, there are three simple tricks to help with this.

  1. Don’t act like a salesperson. Instead, act like a fellow business person or consultant.
  2. Identify your target’s challenges, and then discuss how you can help. Introduce your product or service as a solution to a pain point.
  3. Ask open-ended questions to get the customer to feel more engaged in your call.

The idea is to keep the prospect on the phone. Sounding too pushy will end your call before you can make a pitch for a sale or a follow-up meeting. On the other hand, if you can keep your prospect on the line—with them doing most of the talking—for around seven minutes, your success rates should improve.

how to effectively cold call

6. Identify Why They Might Say No, and Be Ready

Turning a no into a yes.

Before placing your call, see what you can do to identify their reasons for saying no beforehand. If you can figure this out, you’re in a better position to focus on finding solutions and steering your prospect toward finding the value in your product or service themselves and then saying yes to your offer.

We’re All Human

It’s easy to see prospects as numbers and cold calls as mere lists.

Remember that on the other side of every phone call or video screen is a living, breathing person with their own responsibilities, goals, and lives.

The real key to successful cold calling is connecting with people, and the only way to do that is to recognize our shared experiences. We’re all human, after all.

If you are looking for top cold-calling talent for your organization, reach out to Rainmakers!

The number of people using the internet has grown by leaps and bounds and statistics show that those on the internet is expected to double over the coming years. The internet has changed how people communicate, interact, and discover information. Right now, it is not unusual for customers to research products via their mobile as they browse on brick and mortar stores. People want to discover as much as possible about a product or service.

A lot of marketers are using various marketing channels and strategies for attracting customers. E.g. video marketing, which not only generates an interest around a product but also helps customers learn about it. Video marketing stats show that 6 in 10 people say that watching a product video influenced their buying decision.

Still, the majority of customers will depend on reviews and comments to decide on making a purchase or using a service. Primarily, people want social proof that the products and services they will be purchasing will guarantee great experiences and the only way they can be certain of this is if they see positive reviews from others.  Learn the ways on how you can improve the quality of customer feedback in your social channels so you can get better conversions, ROIs, and an overall healthy reputation.

Live Chat Support

Live Chat Support is an absolute essential to your website. In fact, 44% of online shoppers believe that the best feature an e-commerce website can have is a live chat. Live chat can offer many services and mitigate issues immediately. Customers can have their questions answered promptly about their item and everything that pertains to it including availability, payment, and shipping. The result is great customer service and less frustration on the part of the customer. Chat support also identifies problem patterns so long-term solutions can be formed. Make your live chat proactive. For example, if your customer has been on the website for a certain time immediately flash up the live chat box. Doing this is said to increase interaction by 300%.

Form an Online Community

Your audience and customers are already interested in your brand’s goodies and your services so why not form an online community where you can build engagement and share content? A forum would be a great place to get direct feedback although it will need continuous monitoring. You have to have a moderator whose responsibilities include creating new discussions, posting and updating regularly, responding to feedback, and so on. Having a forum strengthens your relationship with the customer and is an excellent way to get new ideas.

Humanize Your Website

Most people are turned off by a brand’s website that comes across as impersonal but by humanizing your website you are likely to encourage customer feedback and interaction. Adding color, images and humor where it is appropriate, will be greatly appreciated by your customers as well. It’s easier to answer an attractive survey than a plain one. Giving your website the “human” touch makes people feel that they are talking to a real person and not a machine. You have to increase the personality of the website by creating a fictional or real character to symbolize the brand. For example, as a restaurant brand, you can create a character which has their vision of what they find to be delicious and healthy eating. Create an intimacy with your audience that can help them identify with your characters and your brand. Especially nowadays with the pandemic affecting the food and service industry so harshly, it’s more important than ever to show that your service is still impeccable even while working remotely.

Monitor Social Channels

Social media platforms such as Facebook, Twitter, and LinkedIn, are places where customers leave their feedback. You can use various tools for social media listening, which allows you to know exactly what your audience thinks about your products and services. For instance, you can use a competitor research tool for monitoring your competitor’s social media engagement. A competitor research tool is extremely useful for generating insights that’ll help drive your traffic and boost your sales. Using such tools for social media listening can help you address any social issues that may arise and to improve your customer’s user experience. Time is important when responding to complaints via social media because bad feedback travels fast. It’s crucial to respond to your customer’s complaint promptly to alleviate their angst as soon as possible.

Give a Prize or Gift in Exchange for Feedback

Usually, people only give feedback if they have had a bad experience. When people have had a good experience, they usually won’t talk about it. You can encourage the percentage of people who have had positive experiences with your site by giving them a prize or gift in exchange for feedback. Gifts you can give may include free shipping, discount coupons, or free merchandise. Unfortunately, your customers may see this move as a way to bribe them into giving positive feedback. You can negate this impression by keeping the tone of your e-mail a genuine effort to improve customer service.

Use Negative Feedback to Show Professionalism

Negative feedback is bound to crop up from time to time. However, you can use this to your advantage. You are bound to have a few disgruntled customers but let it be a way of showing your problem-solving skills.  To manage a bad customer review, you can start by apologizing and responding respectfully. You can then change the platform as a way of diffusing the tension. You can ask the customer to contact you in an email instead of continuing the conversation in the feedback panel. Responding smartly will show how much you value customer service and resolving complaints.

Conclusion

People love reading reviews online, especially on social media. So business cannot ignore the fact that their success is affected by social channels and social media. Customers depend on and freely give feedback of products and services they tried as a form of building communities and sharing their experiences with others. Improving customer feedback in social channels can vastly improve how consumers perceive your brand and can encourage higher profits and ROIs.

The difference between a good and a great business often comes down to the small details. Companies who show that they care about their customers and what they have to say are generally more successful and more popular. Any prosperous business will tell you that part of the secret of getting to the top is to be good at both eliciting and listening to customer feedback. So here are some tips on how to improve the quality of your customer feedback for better conversions, engagement, ROIs, and an overall healthy reputation.

The remote working trend is gaining traction and is currently one of the most sought after work benefits an employer can provide. According to Global Workplace Analytics, forty percent more US employers offer flexible workplace options than they did five years ago.

It’s easy to see why telecommuting is proving so popular with both employers and employees alike. GWA’s research also reveals that if people with compatible jobs and wanted to work from home did so half the time, companies could save an average of $11,000 per half-time telecommuter per year.

Working remotely can help employees and freelancers focus better, save time and money on commuting and achieve a better work life balance, particularly if they have some autonomy over their working hours. However, there can be downsides, including the tendency to feel isolated.

For this reason, it’s really important to make sure, as an employer, you build rapport with your remote sales team. Building rapport can improve communication and help people feel happier in their remote roles. The result? Higher employee retention rates and a better bottom line.

Gallup researchers studied the differences in performance between engaged and actively disengaged teams. Findings show that those in the top quartile in employee engagement outperformed bottom quartile of teams by 10% on customer ratings, 22% in profitability, and 21% in productivity.

Here are four remote team building activities and approaches to help you succeed.

1. Organize regular meetings

Meetings are critical to building team rapport, but only if done right. The (not-so) secret is to organize meetings that people actually look forward to. Firstly, make sure your meetings are regular and don’t exceed half an hour. Factor in everyone’s time zone and stick to the same time every week. 

In the virtual meeting itself:

  • Let everyone have their say so that each person feels involved and has the opportunity to contribute to the company’s goals. 
  • Have an agenda but allow time for casual chit chat; expect participants to be on time but allow them to skip the meeting if they’re not needed.
  • Establish a routine – many remote workers appreciate things that give them a routine so stick to the same time and channel (e.g. Skype or Zoom).
  • Encourage videocam usage in online meetings as opposed to just calling in; face-to-face interaction drives up engagement, clarifies meaning and encourages participation. 

2. Create a virtual water cooler

Coffee breaks and lunch times are when workers get to know each other in an office situation. Of course, it’s impossible to replace this scenario remotely, but channels like Slack and Facebook Groups can provide “social” spaces for remote teams to chat about non-work things. 

Consider setting up a casual Slack channel for sharing cat videos, silly GIFs and motivational messages. Always enable people to opt in and out as they see fit. 

It goes without saying, but to build rapport with people as a manager, you should take an interest in people’s personal lives too. A good way to do this is to ask about weekends at the beginning of a 1:1 or group virtual meeting to make up for those casual convos you’d have in the office.

3. Check in periodically

As well as team meetings, leave time to check in with each remote worker individually. It will make people feel like they are part of a company that cares about them and you can catch any problems or concerns early before they blossom into something more serious.

You might also want to consider surveying your remote workforce. Anonymous (or not) surveys are a good way to collect quick feedback about how effective your management style is. A simple survey can bring up issues that individuals might not feel comfortable talking about over email or video chat. 

4. Encourage human interaction

It can be tricky to meet everyone in a distributed workplace, especially if they live in different countries. Still, you should aim to meet up with individuals whenever you can. If you’re based in an office that has surplus space, why not invite your remote workers in to hot desk from time to time? 

This is a great way to utilise unused space and gives people the chance to meet other employees and maintain rapport with you. Alternatively (and depending on your budget), you could also contribute to or pay for a part-time desk pass for individuals at their local coworking space. 

Coworking on an ad hoc basis provides remote workers with networking opportunities as well as a productive space in which to work. Most operate flexible membership schemes that allow you pay for what you need. You can also utilise their meeting rooms for face-to-face catch ups. 

Conclusion

So there you have it: four ways of building rapport in a remote team. As an employer, it’s your responsibility to create a workforce that’s enthusiastic about logging in and working together. It’s not always easy and involves a trial and error approach, but keep learning and you’ll get there in the end!

A Day In The Life

8 AM: Internal sales meeting
9 AM: Client meeting prep
10 AM: Client meeting
10:45 AM: Take a call on your way to a client lunch
11 AM: Client lunch
1 PM: Another client meeting
2 PM: Take a call on your way back to the office
2:30 PM: Product launch prep at your desk
3:30 PM: Send follow-up emails
4:30 PM: Recap meeting with your manager
5 PM: Go home and think about work until you go to bed

Sound familiar? It should be if you’re a sales representative working in the tech industry. As you know, hustling can reap great rewards, but how far can you push yourself before eagerness turns into burnout?

Below, we’ve compiled a list of warning signs to watch out for and actionable tips to prevent burnout and find a rewarding work-life balance.

Signs of burnout

If you’re experiencing burnout, you are probably already well aware of the related symptoms, including:

  • Chronic fatigue
  • Weight loss/gain
  • Panic attacks/nausea on Sunday nights
  • Loss of concentration

If you can relate to one or more of these, you may be reevaluating the way you live. You may also wonder if a work/life balance is even achievable in this field and profession. The good news is that, yes, it is possible. But, it will require you to evaluate your current daily habits and make shifts in your diet, surroundings, and mental state.

How to manage (or, ideally, prevent) burnout

1. Start exercising

We often make the excuse that we “don’t have the time” to make our physical health a priority—especially in this field. However, between work demands and ensuring quality time with family and friends, you’re not alone in putting your physical health last on your list of daily things to put your energy towards.

The issue here is that lack of exercise only increases feelings of burnout. Without physical activity, we become irritable, tired, sluggish, bloated, stressed, and downright unhealthy– especially after sitting for the majority of the day (did you know a sedentary lifestyle significantly increases the risk of all forms of mortality– yikes!). Here’s the trick: pencil in a workout, just as you would a client meeting– and don’t back out on yourself! Activities don’t have to be long, either. Most group fitness facilities offer classes from 30 minutes to an hour long. Block out your lunch hour 2-3 times a week for a quick workout, or catch a class on your way home from work

2. Improve your diet

So we just talked about physical activity, but that is only half of this equation. What is your daily diet like? It’s not uncommon for those in this profession to go all day on just their morning coffee and the occasional birthday cake left in the office breakroom. Unfortunately, a poor diet not only makes burnout symptoms worse but, when coupled with a sedentary lifestyle, also puts you at risk of gaining weight. Which, in turn, puts you at even greater risk of developing high blood pressure, diabetes, heart disease, stroke, cancer, and a slew of other conditions in the future. Plus, weight gain can be downright frustrating, discouraging, and uncomfortable in the short term.

Along with a regular exercise routine, put a plan in place to develop healthier eating habits. Like everything else, the key here is to work smarter, not harder. Lifehack: keep things easy by signing up for a personalized weight loss program that fits your lifestyle. Coming up with meals to prep and finding the motivation to do so can create additional stress in your life. Subscribing to a weight loss app takes the guesswork out of healthy eating, keeps you motivated, and teaches you about nutrition along the way!

3. Change your surroundings

They say the most creative people have the messiest desks and offices compared to their left-brained colleagues. While creativity is an asset, the state of your surroundings can hugely impact your mood and state of mind (yes, it is possible to be creative and organized).

Take some time to organize your files and tidy up your workspace. While at it, add some fun office decor to make your workspace your own. For example, put up pictures of your spouse, children, or dog, hang up some motivational posters or quotes that inspire you, invest in a standing desk to get your blood following, or even pick up one of those relaxing feng shui mini water fountains.

dont get sales burnout

4. Find a mentor

Research has shown that having a mentor to guide you may create a shift in your behavior. Many mentees have been documented re-engaging in their workplace, increasing their skill set, building meaningful networking relationships, and advancing their careers under the mentorship of a trusted coworker.

If your company doesn’t already have an internal mentorship program, consider reaching out to your human resources department to pitch the idea, as such programs have been known to boost the morale and productivity of all employees– even for the mentor. In addition, the same research has shown that many mentors found their interactions with their junior colleagues therapeutic and helped to force them to reflect on their growth and success throughout their career and tenure with the company.

5. Disconnect as much as possible

This one is easier said than done. Polls consistently show that Americans put in overtime hours– working nights, weekends, and holidays when we should be fully present to the world around us and our loved ones who need our devoted time and attention. Instead, we are constantly glued to our phones and computers, armed and ready for those unexpected client calls and questions. When something goes wrong, we are on the frontline– as we know, that can happen at any time of day.

Learn not to be afraid or feel guilty for putting your electronics away and turning your phone silent on nights, weekends, and holidays. Instead, take this time to connect with your family and friends, read a book, work out, and start watching that Netflix show you’ve heard all about!

If you’re joining a sales team for a tech startup, it’s not enough to just have hard skills. In an interview with Michael Cardamone, we discussed how a salesperson should examine the investors of an early-stage startup, and how knowledgeable the CEO is to predict the evolution of their success. Once you’ve determined whether their goals align with yours, it’s time to move forward. However, in today’s highly competitive job market, soft skills are in more demand than ever at startups, and are an essential part of any well-rounded candidate. In fact, a study by Comeet found that the candidates most likely to get the job are those who are directly contacted by recruiters or hiring managers. By showcasing these skills in your resume, you’re more likely to stand out from your competition. Here’s a list of some skills you should aim to cultivate as part of the sales team:

Ability to listen to what’s being said

In the sales world, making a consumer want to buy your product is the main goal of the profession. According to an article by Forbes, this involves effective two-way communication. Knowing how to ask great questions and truly listening to the customer’s response is the key to making a successful sale. “It’s too easy to stick to the script or to plan your next statement. If you want to sell, you have to understand. To understand, you have to listen with true empathy! Practice is essential to this skill.”

Ability to negotiate and connect

If a client is on the fence about whether to purchase your product or service, it’s up to you to convince them to choose you. In order to do so, you’ll need to practice patience, gather what is needed, and deliver high value while keeping prices reasonable. When you do manage to successfully sell, you’re creating a relationship with the client which will hopefully set the stage for more sales in the future. Keeping level-headed and maintaining a sense of humor will help you bond with your client, forming a sense of connection and positivity.

Ability to cope with chaos

If you want to work at a startup, more often than not, you’ll have to deal with unpredictability and chaos. As a salesperson, the ability to stay organized and disciplined even with multiple projects to juggle will be an essential part of your life.

Medium explains how hitting growth targets can be extremely challenging, and even more so during the early stages of a business. If you let potential sales slip through the cracks due to not following up, you’ll definitely fall behind. The good news is that “if you join a startup already better equipped to expect these chaotic moments, the wild wins will feel even more euphoric.”

Ability to anticipate client needs

It’s a universal truth that everyone wants to feel special. By making your customers feel like you can read their minds regarding what they want, you’ll leave them feeling like they’ve had an experience specifically tailored to them, leading to an increase in their trust and loyalty. To cultivate this skill, Inc. suggests taking advantage of industry research and trend reports to see what the next big thing is. You’ll stay a couple of steps ahead, and be able to cater to the future needs of your clients and expand their current scope.

Ultimately, not everyone is cut out for a life in sales. It can be a physically demanding job, but working on this list of soft skills can help you land a coveted role at a start-up, provided that you’re up for the challenge.

If you’re a salesperson looking to jump start your career or make the next big move, Rainmakers can help connect you with companies seeking a skilled sales rep just like you. To join our career market place, visit www.Rainmakers.co

how to build your personal brand

Personal Branding Tips for Sales Pros

What do business magnate Sir Richard Branson, SEO and social media marketing guru Neil Patel, and best-selling author Mark Manson have in common? 

A solid personal brand. 


What is personal branding? 

Personal branding has become a crucial part of success for anyone with a skill or service to offer the world—the modern-day entrepreneur, merger & acquisition consultant, author, artist, independent contractor, sales and marketing professional, or self-employed freelancer. Through personal branding, renowned experts can set themselves apart from others in their field.

Personal branding is the practice of marketing yourself and your career as a brand. It encompasses your reputation, expertise, skills, personality, values, and attitudes, among a multitude of other things. It is the image that other people see or think of when hearing your name.

Why is personal branding important? 

Nowadays, even large companies no longer solely rely on their corporate brand. Instead, they also hinge on an individual’s personal brand (usually their founder or CEO) to build their image and reputation.

Individuals who build their business around their area of expertise, like authors, speakers, coaches, or freelancers also make use of personal branding strategies to distinguish themselves from would-be competitors and to attract clients. The reality is, nowadays, without a powerful personal brand, even experts will find themselves struggling to grow or even maintain their business.

Below are seven clear and actionable personal branding tips and strategies you can follow to kick-start your branding strategy.

Find your niche and build your expertise

The first and biggest step to creating your personal brand strategy is finding your expertise. Whatever industry you’re in, you’ll want to shine in a particular niche within that industry. There’s a common misconception that it’s better to be broad about your specialization for you to capture a larger market. Perhaps this might have worked for some at the start, but in the long run, those who go on to be successful are those who have found that one specialized field they can excel at.

Take Pat Flynn‘s example. From the broad industry of online entrepreneurship and digital marketing, he found his niche as an expert in creating passive income. This can be done in any field or industry. Finding your niche will help unlock two important questions: who your target market is and what your unique selling proposition will be. 

Have a consistent visual brand identity (that’s tied to your personality)

Your brand identity is often the first impression your potential customers will have of you. It includes your choices on what to name your business, logo design, color palette, graphics, and even photos you choose to share on your blog, website, or social media.

It even encompasses the way you dress for success. It can be hard to understand why it’s important to build consistent visual brand identity or even to have one at all, but visuals play an important role when it comes to differentiation, recall, and even perception of quality.

Develop a strong value proposition

After finding your niche, the next step is to position yourself within it. Research your competition and figure out what sets you apart. Some questions you can ask to determine your USP  or unique selling proposition are:

  • What specific problems are you trying to solve?
  • What are the skills you have, and what can you offer to your audience?
  • Why should your audience care about what you have to say?
  • What new insights or solutions are you offering?
  • What are you passionate about? What do you stand for?
personal branding tips

Create your content and social strategy

If you’re seeking to establish yourself as an industry expert, content marketing is going to be your best friend.

Remember, content marketing gets three times more leads than paid search advertising, yet costs 62% less than traditional marketing.

Content marketing is also what’s going to help your website rank. Focus on creating long, in-depth articles (1000 words or more) that answer a question or problem within your niche. You can search for top keywords or search queries using free tools like AnswerthePublic or Ubersuggest.

Make sure to stay on top of social media trends and topics relevant to your industry. Offer your audience useful content like infographics or free ebooks.

Figure out your modes of communication

Ask yourself: where can I engage with people from my target audience? Then be there for them. Let them find you where they already hang out. Take advantage of the social media platforms available to you and engage with them by replying to their comments on your posts or any feedback they leave on your social media page. 

Consider investing in an official website for your brand. Or, you can start with publishing on platforms such as Medium. What’s important is that you have a platform for sharing your expertise and allowing people to find you.

sales recruiters

Seek out mentors and build your network

Building a successful personal brand doesn’t happen overnight, and neither does it happen alone. A study found that 80% of CEOs said they have had a mentor help them in their respective careers.

Mentors can be a great asset when you’re just starting out on building your personal brand. The right mentor can show you how they achieved success and how to avoid common pitfalls or mistakes, and, very importantly, introduce you to more experts and mentors you can learn from.


Final Words

If there’s one key thing to remember when creating your personal brand, it’s to be authentic. A personal brand isn’t a persona or a facade to put on in front of an audience. People have a way of finding out if a person is being genuine or not. Your personal brand should be just that: personal to you. Consider your brand as an extension of all the good things about your personality, values, skills, and expertise.

Moreover, becoming an expert in your industry won’t happen overnight. As they say, there is no shortcut to success. You’ll need to put in countless hours of hard work, create lots of useful content, experiment with different techniques and tools, and above all, be yourself.

Dreamforce 2019 is right around the corner! I hope that everyone has their pitches rehearsed and their business card ready. Networking is an important piece of running your booth, but don’t forget that the networking doesn’t end when you leave San Francisco. You can’t forget the parties, and who has time to research all of them? Don’t worry – Rainmakers has created a 2019 Dreamforce Party Guide, sorted by date, so you can plan accordingly.

Register soon before all of your favorite events are filled!

Featured Event

 

All Events

Monday, November 18th, 2019


Simplus Power Up Party

Time: 8:00 pm

Hosted/Sponsored By: Simplus, Salesforce, MuleSoft, and Prodly

Summary: This don’t-miss party has everything you need to charge up and kick off the week in style! Whether you are looking to blow off some steam from all your Dreamforce prep or want to relax before a very important week, this is the party for you. Food, drinks, friends and great views of San Francisco await you at Cityscape at the top of the Hilton Union Square. The view alone will get you energized for the week ahead. Dance, eat, and game the night away upstairs. Then, when you’re ready to relax, journey to the recessed Zen Room for massages, shoe shines, and more. 

Where: Cityscape at The Hilton Union Square

Sign Up Here

Karaoke for a Cause

Time: 7:30 PM

Hosted/Sponsored By: PepUp Tech

Summary: We are back for the third year in a row with Karaoke for a Cause! Come out and meet PepUP Tech supporter Bret Taylor. Bret Taylor is the President and CPO at Salesforce.com and co-Founder of Quip. Bret was also co-creator of Google Maps, CTO of Facebook, and is responsible for Facebook’s “like” button.

Your ticket purchase includes drinks, food, amazing company, lots of fun and will help PepUp Tech support tech training programs for underrepresented children and adults across the United States. Help us make a difference and have fun while doing it! 

Where: Pandora Karaoke (please note this is a new venue location at 50 Mason Street in San Francisco)

Sign Up Here

Tuesday, November 19th, 2019


ZennFest

Time: 6:00 PM – 2:00 AM

Hosted/Sponsored By: Zennify and Salesforce

Summary: Are you interested in joing Zennify and Salesforce at Black Cat, a swanky jazz lounge, cocktail bar and New American bistro? They’ll be plenty of appetizers, craft cocktails, and a live band to accompany a night full of networking and connecting with like-minded individuals.

Black Cat is located in the heart of San Francisco’s Tenderloin neighborhood, the historic arts and entertainment district once home to great supper clubs and fabled live jazz venues.

Where: Black Cat, 400 Eddy Street

Sign Up Here

Dreamforce’s Silent Disco

Time: 7:00 PM – 11:00 PM

Hosted/Sponsored By: Conga

Summary: Sign up to be the first to know all the details of our highly-anticipated Silent Disco. Join us across the street from Moscone where we’ll transform ThirstyBear Brewing Company into a one-of-a-kind dance party you won’t want to miss. Enjoy sets from multiple DJs, complimentary food and drink, and an all around unforgettable night.

Where: ThirstyBear Brewing Company

Sign Up Here

Wednesday, November 20th, 2019


Party at Anaplan Headquarters

Time: 4:00 pm – 7:00 pm

Hosted/Sponsored By: Dreamforce

Summary: Kick Dreamforce 2019 off right and join us for a blowout party at the Anaplan headquarters. Come for the refreshing drinks and delicious appetizers and stay for the live band, high-energy DJ, old-school arcade games, and more!

Where: 50 Hawthorne Street (Between Howard and Folsom)

Sign Up Here

The Concert for UCSF Benioff Children’s Hospitals

Time: 6:30 pm – 1:00 am

Hosted/Sponsored By: Salesforce & UCFS Benioff Children’s Hospitals

Summary: At UCSF Benioff Children’s Hospitals, a steadfast commitment drives everything we do: to deliver world-class medicine to every child in need. But it’s not just what we do, it’s who we are. It’s clear in the doctors who expertly tailor care to each child’s individual needs, the researchers who discover new cures previous generations could not have dreamed of, and the therapists who use the healing power of music and art to give children the power to hope, dream, and heal. This commitment is also upheld by our generous supporters, who have partnered with us for more than 100 years to ensure that even the most vulnerable families in our community always have access to top-tier medical care. Together, we are moving medicine forward for kids around the block and across the globe.

Where: Oracle Park

Sign Up Here

Thursday, November 21, 2019


Party @ Temple

Time: 9:00 pm – 12:30 am

Hosted/Sponsored By: Demandbase

Summary: Leave the presentations and meetings behind and get ready to unleash your inner dance nerd! Join fellow B2B peers at this Dreamforce fan-favorite party for an unforgettable night of premium cocktails, tasty appetizers and a whole lotta boogie.

You don’t want to miss out on the hottest Dreamforce shindig, where the best of the ABM world come to party.

Where: Temple Nightclub, 540 Howard Street

Sign Up Here

Your boss just promoted you to sales manager after years of working hard as a sales representative for your company. Now what?

Many think sales managers have it easy because they are devoid of having a sales number on their head. However the role is far from that. Instead of an individual quota, they have a whole team’s. Instead of being measured by their own performance, they’re held accountable for how each of their sales reps perform. Below, we’ll look at how to become a successful sales manager in your company by discussing these three key functions: support through coaching, prioritizing recruitment, and having good communication.   

Support Through Coaching

Coaching a sales team is one of the most important tasks a sales manager has. Coaching puts your leadership skills to the test by motivating and helping your sales reps refine and improve their selling techniques to elevate their results. Small Biz Trends explains how people with big egos may not make the best sales managers, because the role entails putting sales reps first. Successful sales managers want to see their team continuously improve and provide them with the right skills, mindset, and support.

Often, it helps to set individual meetings with sales reps once a week. These sessions should talk about how to put a sales plan in action, how to improve on weak areas, as well as how to bounce back when a sale doesn’t push through. It’s important that these coaching sessions also include feedback for the manager about how the rep feels the coaching is going and how the manager can better help them. Moreover, coaching sessions should also positively recognize the sales reps of their existing efforts.

Prioritize Recruitment

Being a manager means taking charge of the hiring and firing of staff. One thing sales managers overlook is the importance of allocating time for recruitment. It’s vital to make time for finding the right person for your team, and being familiar with the different types of recruitment strategies you can use. More often than not companies work with recruiters on either a contingency or retained basis. The Undercover Recruiter defines contingency recruitment as a set up where recruiters are only charged a fee when their candidate takes on a position within the company. This means recruiters are quick to refer candidates, sometimes at the expense of quality recommendations. 

Retained recruiters on the other hand charge an upfront fee to conduct a search, but take their time in thoroughly looking for the right candidate for the company. This type of dedicated search is common in all industries, whether it is business or law, in order to find the best fit. Special Counsel details how retained search engagement saves time and resources for a company, while still hiring the very best. Another reason retained recruiters are effective is because they will also have inside knowledge on the industry and where to find the best talent. Investing in quality recruitment ensures that you hire the right people who can achieve the results you need, and when your team succeeds, the whole company succeeds.

Have Good Communication Skills

During the sales process, teams spend a lot of time gathering necessary information about a client. Once a sale has been made and the clients are passed on to another department, these valuable pieces of information aren’t always turned over properly. Michael Ferguson reminds us that inter-office communication is important and can lead a company to having a successful relationship with a client. All Business states that integrating with other departments also helps facilitate a smooth integration for sales reps in their first few months at a company.

Ultimately, the task of chief communicator primarily falls on the laps of sales managers. They need to be able to articulate their teams’ needs to other departments and to the executive level. For example if there are times when the quotas being set are unrealistic, it’s their role to articulate this to upper management to resolve the situation. Not only does proper communication help you as a sales manager, it helps companies move forward as a cohesive workforce.