Tech to Improve Remote Sales Team Productivity
Now that you’ve landed the sales job you’ve been searching for, you might be thinking about some added benefits that could make your day-to-day a little bit easier. Often, working from home is a luxury most businesses don’t think to offer to their sales professionals. However, sales jobs offer a unique opportunity: as long as you, the salesperson, are producing results on track with your assigned goals, you can work from just about anywhere with your laptop, an internet connection, and your mobile device.
Find the Right Setting
With tech sales specifically, the sales process can be completed with communication, and most importantly, research. Research, or preparation, is a large part of the sales process, and this is mainly completed through internet searches and reading.
A quiet, more comfortable setting, much like one’s own home or a small coffee shop, encourages better focus and dedication to the task of research. A noisy office setting with coworkers and conversation as a distraction, doesn’t exactly promote in-depth focus on discovering the best angle to pitch your products or services to new customers. If employees set themselves up for success, working remotely in a productive setting—with the proper tools—they will have great success in achieving their sales goals, whether they’re traveling to the next client or settled in a local coworking space.
Employers and salespeople alike may worry about the difficulties of team collaboration and communication when working from home, or anywhere outside of the office, making the use of the right technology and tools necessary to help eliminate these concerns.
Keeping in close contact with team members when working on a project is a must. Unified communication software allows for all digital, work-related communication channels to be in-sync with one another. This makes efficient communication more than possible for remote sales professionals. Not only this, but conversations can take place digitally, just as they would in an office setting, helping collaboration and communication feel natural. Remote employees will still feel connected to their coworkers working in the office or elsewhere.
Additionally, having the right communication tools will allow for excellent discourse with the customer, the most important piece of the sales equation. Being able to reach your customers and prospects with reliable platforms from any location will help keep the sales process effortless from any location. So long as you can reach your customers and they can reach you, it doesn’t matter where you work.
Achieve your Goals
Setting time-sensitive goals will help keep salespeople working remotely on track and accountable when away from the office. Not only this, but managers can observe these goals and achievements with project management software.
Utilizing a software program that managers and employees can use will help to keep track of employee performance and progress, as well as collect other insights on employee performance such as time estimation for certain tasks. Tracking and understanding the amount of time it takes your sales employees to complete certain tasks that help to close a sale helps to better assign time and resources accordingly. Fortunately, employee time can be tracked without employees being in the office, thanks to project management tools that operate over the internet. This gives your salespeople more freedom and comfortability to accomplish their goals without close supervision, which often helps employees feel more at ease, ultimately producing greater results.
Organize your Process
Customer relationship management software is a must for any business looking to make repeated sales with valued customers. CRM tools are especially useful for remote sales professionals to stay on top of a pipeline of new and repeat customers when away from a team or office.
Having a resource tool like CRM software helps keep all team members on the same page with a customer’s process, and offers other organizational features to help the salesperson keep track of important events and meetings when synchronizing CRM software with other business applications. This feature is of the utmost importance when working remotely, as salespeople have only themselves to rely on, and therefore must stay organized to make sure they have all the information they need on a customer’s history with the company, their contact information, and any crucial insights that CRM data can provide to close the sale.
Let your Tech Sweat the Small Stuff
Freeing up any time during your workflow will make for increased sales productivity. Make use of sales automation software, which has the ability to send automatic initial and follow-up emails to new and existing clients. Saving time by not busying yourself with the minutiae of email dialogue and answering the same few questions repeatedly will allow for more time to be spent on finding new clients and retaining current ones.
Allowing your technology to manage these small tasks for you will allow remote sales professionals to better allocate their time to unique customer needs and tailor their knowledge and offerings to the ideal audience. Remote sales people will have more freedom to work on their own schedule with little management, so making use of any and all time spent working to make greater progress toward closing a sale is extremely important. And because automation software can accomplish work around the clock wherever you may be, you and the rest of your sales teams will still be able to get work done, even during business travel excursions and after office hours.